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Questions
About The Product Options |
What
do ceiling airers come with as standard?
Our
ceiling airers are supplied with everything you will need
for a standard installation. This includes a pair of rack
ends, a full working pulley system comprising of one double
pulley, one single pulley, 10 meters of pulley rope, a
wall cleat hook, and a choice of different length wooden
laths. We also provide a full set of instructions. These
can be viewed online here |
What
size wooden laths / slats do you offer and how do I decide
which lenth to choose?
For
customer based in the UK, we can supply wooden laths in
lengths of up to 1.8m long. These typically come in 0.9m,
1.2m, 1.5m and 1.8m sets as standard, which can be cut
to size if required. Our traditional airers are also available
as a kit allowing you to add your own laths. For customers
outside the UK, the lengths we offer depend on shipping
restrictions and are listed accordingly.
It
is important to choose a length of lath which is at least
30cm longer than the distance between the two pulleys,
so that the wooden slats can protrude the rack ends at
each end of the clothes airer. These can be longer if
needed however they should allow an overhang of at least
30cm. Remember the wooden slats can be cut to size if
required allowing you to get the exact fit for the space
provided.
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Why
would I need an extra double pulley and / or sash cord
extension?
Our
ceiling airers are supplied with one double and one single
pulley as standard, which is ideal for locations where
the clothes airer is likely to be close to the adjacent
wall and where the cleat hook will sit.
Adding
a second double pulley and sash cord extension allows
you to position the airer away from the wall, allowing
you to run the rope across the ceiling and down the wall
at a right angle. The option for an extra double pulley
is available when placing your order, or an additional
pulley can be purchased separately here
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How
do I work out the length of sash cord required for a standard
or tall ceiling?
We
supply our ceiling airers with 10m of pulley rope as standard,
which allows for the height of most ceilings. For those
with particularly heigh ceilings, we have the option to
add an additional 10m of sash cord to your order, making
20m of pulley rope in total. To work out the amount of
pulley rope needed, multiply the ceiling height by four.
This is the number of times the rope runs up and down
throughout the system. If you have opted to add an extra
double pulley, then add twice the distance between the
two double pulleys on top. |
What
are the hanging hooks for and why would I need them?
When
placing your order there is the option to add a set of
8 stainless steel hanging hooks. These are designed to
fit over the airer laths and are ball tipped to help hold
them in place. They are ideal for hanging small items
of laundry as well as other items such as pots and pans
or dried herbs. Although not essential they are a lovely
addition to the drying rack giving it a more diverse range
of uses. |
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Questions
About Installing A Ceiling Airer |
What
is the best place to install a ceiling airer. For example,
do I need good ventilation or high ceilings?
Easy
to install in most ceiling spaces, our ceiling airers
can be installed in various locations, such as kitchens,
utility rooms, hallways or even stairwells. You do not
need particularly high ceilings to install a ceiling clothes
airer as well-hung washing will dry naturally in the warm
air within the home. We do however recommend installing
the airer in a room which is well ventilated with a sufficient
heat source to allow the washing to dry naturally whilst
it is hung in the ceiling space. |
How
much weight will a pulley airer take and will my ceiling
support this?
Our
drying racks are designed for drying laundry and each
will take a full load of washing. With this in mind, we
do not recommend overloading the airer and we keep our
recommended weight limit conservative at 14kg. If you
are unsure if the ceiling will take the weight, then we
highly recommend speaking to a professional trades person
who would be able to advise you further. If the pulleys
are installed into good solid joist however, then this
is never normally an issue. |
How
do the pulleys attach to the ceiling and how do I locate
the ceiling joists?
Our
drying racks are supplied with screw pulleys which are
cast as a single unit and screw directly into the ceiling
joists, found under most plasterboard ceilings. To locate
these either use a stud finder or tap across the ceiling
whilst listening to the density of the sound. Most ceiling
joists will run either parallel with the wall or will
meet it at a 90-degree angle and are normally spaced 35cm
apart. To locate hard to find joists, use a small pin
and tap into the plasterboard at 5cm intervals. These
holes will be unnoticeable and can be refilled afterwards.
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Can
I install a pulley clothes airer if I do not have access
to the ceiling joists?
If
you have a suspended ceiling or are unable to locate the
ceiling joists, then the only sure way to install the
pulleys is to attach a baton to the ceiling and to screw
the pulleys directly into this. Some suppliers offer pulleys
with longer screw threads to reach through the cavity
and into the joists however the pulleys need to be installed
into and abutted up to something solid, so that when the
airer is being raised and lowered, the pulleys are not
drawn together. Longer screw threads leave the pulley
unsupported and can cause damage to the plaster board
around the pulley. Adding a baton to the ceiling will
keep these in place, and this can either be painted and
blended in or made to be a feature. |
Can
a ceiling clothes airer be installed on a sloping ceiling?
Yes
100% a ceiling airer can be installed on a sloping ceiling.
The only requirement is that there is a clear line of
sight between the pulleys so that the ropes can run freely
and unobstructed. You can either position these at an
angle or so that they are vertical. The rack can be kept
level by adjusting the ropes as required.
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Can
a ceiling clothes airer be installed on a concrete ceiling?
Yes,
it is possible to install a ceiling airer on a concrete
ceiling. As with a suspended ceiling, the best option
is to install a baton and screw the pulleys into this.
The baton can be firmly attached to the ceiling or supported
at either end and either blended in or made into a feature. |
How
much clearance height will I need for a door to open underneath?
The
clearance height for a ceiling clothes airer depends on
the height of the rack ends and pulleys combined. Depending
on the model (height of the rack end) this is set at between
20cm to 25cm tall. This is enough height for a door or
cupboard to open underneath. |
Can
the cleat hook be positioned to one side or does this
need to be in line with the pulleys?
Yes,
the cleat hook can be positioned to one side. Because
the airer is static when not in use, this can be offset
allowing for installation in spaces where there is no
adjacent wall for the cleat hook to be installed. It is
however highly recommended that when the airer is being
raised and lowered that the rope is not allowed to rub
on the side of the pulley block. This will cause the rope
to fray. |
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Questions
About The Wooden Laths |
What
are clothes airer laths made from?
Clothes
airer laths are made from Scandinavian redwood pine, selected
for its fast-growing sustainable properties. These are
kiln dried meaning that the moisture content in the wood
is removed, and that the wood will not warp or stain your
clothes. Other woods such as oak should be avoided, as
these contain tanning which is likely to seep out when
wet washing is hung to dry, causing marks to form. |
Are
ceiling airer laths supplied treated or left natural?
Ceiling
clothes airer laths are supplied untreated and can be
stained or varnished if required. If the airer is being
used in a warm, well-ventilated room, then staining or
varnishing the laths should not be necessary. The key
thing is to remove the washing in-between loads to allow
the wood underneath to breath. This will prevent mould
forming on the laths, which may stain them overtime. |
Where
can I buy replacement laths for my ceiling airer?
Replacement
clothes airer laths are available to purchase from the
clothes airer accessories section on our website. Our
laths are a standard fit, which means they should fit
most models of ceiling clothes airers other than our own.
These are supplied in various lengths, and are guaranteed
for up to 10 years. |
Can
I buy a ceiling airer without the wooden laths?
Yes,
all of our ceiling clothes airers are available as a kit,
without the laths, allowing you to add your own. This
is a good idea if you are looking to take the product
abroad as it reduces the shipping costs. The slats can
normally be purchased locally or made to the exact length
required by a joiner or carpentry workshop. |
What
are the profile dimensions of the wooden laths?
Standard
ceiling clothes airer laths have a profile of 15mm by
33mm and are four rounded top and bottom to create a smooth
oval finish. These are designed to be a loose fit to allow
the airer to sway when in the ceiling space. |
Can
the wooden laths be cut to size?
All
our ceiling clothes airers are available with a range
of size laths, from 0.9m, 1.2m, 1.5m and 1.8m long, or
as a kit allowing you to add your own. The laths themselves
can be cut to size meaning that you can get the exact
fit for the space provided. Simply order the next size
up and cut these to the length needed. This is a good
solution if you are unsure about the length to order or
wish to decide where to locate the clothes airer at a
later date. |
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Questions
About Maintance & Use |
Do
your clothes airer come with a guarantee?
Our
ceiling clothes airers are guaranteed for ten years. This
covers the installation and use of the product, and we
guarantee to replace any part which is deemed to be faulty
within 10 years of purchase. For more information including
details of what’s covered, click
here. |
How
do I stop the laths from moving around?
The
laths need to be a slightly loose fit to allow the airer
to sway in the ceiling space. This also allows the rack
ends to adjust themselves as the airer is raised and lowered.
To minimise this movement, it is important to ensure that
the correct length laths are selected, and that the pulleys
are installed close enough to allow the laths to protrude
the rack ends by 30cm at either end. Make sure that the
ropes can run through the pulleys unobstructed and that
several knots have been tied in the loop of the ropes
to lock these in place.
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Do
I need rubber grippers to hold the airer laths in place?
Although
there is no harm in purchasing the rubber grippers sold
by some suppliers, the grippers themselves are often little
more than overpriced rubber bands or ‘O’ rings.
We ourselves do not believe that these are necessary.
The laths need to be a little loose to account for any
natural movement as the airer is raised and lowered, and
adding rubber bands to the laths will make little difference.
If the airer is installed correctly then these should
not be needed. |
Mould
has formed on the laths, how do I get rid of it?
To
avoid mould forming on the surface of the laths, it is
necessary to remove the laundry in between loads to allow
the wood underneath to dry out in a timely manner. If
mould is allowed to form on the surface of the laths,
then this should be cleaned and wiped off with a cloth
as soon as it is noticed. After a while this may start
to stain the laths. In this instance we recommend giving
them a good clean with a light bleach or some soapy water.
It should not be necessary to stain or varnish the laths,
however after time they will start to discolour. This
is a good way to revive them which we fully support, alternatively
replacements can be purchased in our online store here. |
The
rope has frayed or warn, what can I do?
If
the rope has frayed in a specific area, then this is normally
because it is rubbing against the pulley blocks. The most
common reason this happens is because the rope has
been threaded incorrectly or the operator is standing
to one side whilst raising and lowering the drying rack.
Please email photographs to sales@pulleymaid.com and we
can look at this for you. You can also contact us using
the form below. |
Where
can I buy replacement pulley ropes or wooden laths?
We
sell the full range of replacement parts on our website
including replacement ropes and sash cords. To find out
more, click here. |
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Get
In Touch With Us |
| Have
a questiion which isnt covered here, please get in touch
by compleating the form below and we will get back to you
ASAP. |
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-GUIDE
Why
A Pulleymaid Clothes Airer?
From
saving you money on your electricity bill, to helping
reduce your carbon footprint, a PulleyMaid clothes airer
is a great addition to your laundry. Find out more about
the benefits of installing a ceiling airer here.
READ
MORE...... |
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-GUIDE
Ceiling
Airer FAQ's, Your Questions Answered
Have
a question or need some more information? Our FAQ section
has been built over the years, from customers have needed
to know a little more or something different about our
products.
READ
MORE...... |
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-GUIDE
View
Our Installation Videos & Guides
Here
you will find everything you will need to help you through
the installation process, from videos and guides to diagrams
detailing that all important question, 'how on earth do
I thread the rope?'
READ
MORE...... |
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